“It highlights the need for a growth mindset in life…It advocates for changing attitudes towards failure, and understanding that the only way we learn is by trying things and altering our behaviour based on the results.” - Richard Branson, Virgin Group
SYNOPSIS | Matthew Syed’s latest book about high performance, Black Box Thinking, was published on 10th September 2015 to critical acclaim. Whether developing a new product, honing a core skill or just trying to get a critical decision right, Black Box Thinkers aren’t afraid to face up to mistakes. In fact, they see failure as the very best way to learn. Rather than denying their mistakes, blaming others or attempting to spin their way out of trouble, these institutions and individuals interrogate errors as part of their future strategy for success. How many of us, hand on heart, can say that we have such a healthy relationship with failure? Learning from failure has the status of a cliché, but this book reveals the astonishing story behind the most powerful method of learning known to mankind and reveals the arsenal of techniques wielded by some of the world’s most innovative organisations. It also reveals the dangers of failing to learn from mistakes. In healthcare, hundreds of thousands of patients die from preventable medical errors every year due to a chronic lack of Black Box Thinking. Using gripping case studies, exclusive interviews and really practical takeaways, Matthew Syed – the award-winning journalist and best-selling author of Bounce – explains how to turn failure into success, and shows us how we can all become better Black Box Thinkers.