October 09, 2020
If you’re working to improve your leadership capability, what exactly should you be trying to develop? The experience of the 2020 pandemic offers a powerful lesson: A critical skill a leader must bring to the table is the ability to figure out what kind of thinking is required to address a given challenge.
September 04, 2020
The term “gig economy” was coined by the former New Yorker editor Tina Brown in 2009. It described how workers in the knowledge economy increasingly were pursuing “a bunch of free-floating projects, consultancies, and part-time bits and pieces while they transacted in a digital marketplace.
May 08, 2020
Imagine a crisis that forces your company’s employees to change the way they work almost overnight. Despite initial fears that the pressure would be too great, you discover that this new way of working could be a blueprint for the long term.
February 28, 2020
As automation and artificial intelligence dramatically change the nature of work, employees must fine-tune the social and emotional abilities machines cannot master. To encourage this behaviour, employers must adjust the ways they assess, educate, train and reward their workforce on soft skills such as collaboration, communication and critical thinking.
August 23, 2019
A lip-reading system, more proficient than a professional human lip-reader. An artificial intelligence (AI) system that can diagnose pneumonia from chest X-rays better than expert radiologists. These are just two real examples of how machine intelligence seems primed to substitute work activities that currently only humans can do...
May 10, 2019
Decisions are the lifeblood of organisations, and meetings are where important business decisions often happen. Yet many executives are nonplussed—at best—when describing their own experience of meetings.