September 25, 2020
Most companies recognise that aggressive adoption of digital technologies is increasingly critical to being competitive. Our research shows that the top 10% of early adopters of digital technologies have grown at twice the rate of the bottom 25%, and that they are using cloud systems — not legacy systems — to enable adoption, a trend we expect to accelerate among industry leaders over the coming five years.
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August 21, 2020
The call for individuals and organizations alike to invest in learning and development has never been more insistent. The World Economic Forum recently declared a reskilling emergency as the world faces more than one billion jobs transformed by technology.
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June 12, 2020
Imagine a crisis that forces your company’s employees to change the way they work almost overnight. Despite initial fears that the pressure would be too great, you discover that this new way of working could be a blueprint for the long term.
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May 29, 2020
In an ongoing crisis, clear communication is more important and more difficult than when things seem normal. Employees and customers are hungry for information, so we’re tempted to pull together presentations and communicate with urgency instead of with careful planning. But ...
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May 08, 2020
Imagine a crisis that forces your company’s employees to change the way they work almost overnight. Despite initial fears that the pressure would be too great, you discover that this new way of working could be a blueprint for the long term.
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March 27, 2020
Those of us who present, facilitate, and teach for a living understand the importance of developing a personal connection with an audience. It’s critical to be and feel natural; to make people laugh, feel at ease, and fully engage — and perhaps even lose themselves — in the content you’re delivering.
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February 28, 2020
As automation and artificial intelligence dramatically change the nature of work, employees must fine-tune the social and emotional abilities machines cannot master. To encourage this behaviour, employers must adjust the ways they assess, educate, train and reward their workforce on soft skills such as collaboration, communication and critical thinking.
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January 17, 2020
People face so many pitfalls on their path to making reasonable decisions—whether they’re a consumer making a purchase or an employee meeting performance goals—how do you make it more likely that they’ll land on the most beneficial decision for them and for your organisation?
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January 10, 2020
Our understanding of the unconscious mind has come a long way since Sigmund Freud, grounded in decades of research into what drives ordinary, everyday human behaviour. Today’s behavioural scientists like to say that we are predictably irrational. And what can be predicted can be managed, at least to some degree.
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January 03, 2020
Breaking habits is hard. We all know this, whether we’ve failed our latest diet (again), or felt the pull to refresh our Instagram feed instead of making progress on a work project that is past due.
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November 15, 2019
If you’re sometimes frustrated about how little you accomplish during your workday, you’re not alone. Research indicates that only 26% of people often leave the office having accomplished the tasks they set out to do.
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August 23, 2019
A lip-reading system, more proficient than a professional human lip-reader. An artificial intelligence (AI) system that can diagnose pneumonia from chest X-rays better than expert radiologists. These are just two real examples of how machine intelligence seems primed to substitute work activities that currently only humans can do...
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August 16, 2019
As automation, AI, and new job models reconfigure the business world, lifelong learning has become accepted as an economic imperative. Eighty percent of CEOs now believe the need for new skills is their biggest business challenge.
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August 09, 2019
The consumer packaged goods (CPG) landscape has been going through a significant shake-up. Coca-Cola reshuffled its leadership team to focus on growth, innovation, and digital. Unilever acquired Dollar Shave Club, a young startup, for $1 billion in a move to introduce a new...
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May 31, 2019
Augmented reality starts with a camera-equipped device—such as a smartphone, a tablet, or smart glasses—loaded with AR software. When a user points the device and looks at an object...
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May 24, 2019
Augmented reality technologies promise to transform how we learn, make decisions, and interact with the physical world. In this package, The Harvard Business Review explains what AR is, how its applications are evolving, and why it’s so important.
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May 03, 2019
In emerging markets, the digital transformation of education is gaining traction, and all stakeholders can benefit if they seize new opportunities for collaboration.
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April 26, 2017
In 2015 Doreetha Daniels received her associate degree in social sciences from College of the Canyons, in Santa Clarita, California. But Daniels wasn’t a typical student: She was 99 years old. In the COC press release about her graduation, Daniels indicated that she wanted to get her degree simply to better herself; her six years of school during that pursuit were a testament to her will, determination, and commitment to learning...
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