How to Break Up with Your Commitments

How to Break Up with Your Commitments

August 07, 2020

It was one of those kinds of relationships. I had the recurring event on my calendar to attend this group’s meetings. For my first year or two of involvement, I was passionate about it. Then my interest waned, and I was showing up because I felt like I should. Then...

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Remote Managers Are Having Trust Issues

Remote Managers Are Having Trust Issues

July 31, 2020

Covid-19 has thrust many leaders into remote management which requires a different skill set than face-to-face management. They have been forced to make this transition quickly, and for the most part, without training. While some jobs have proven adaptable, many sectors are not well-suited for the remote environment and many workers have home lives that present overwhelming challenges.

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Does Your Company Have a Long-Term Plan for Remote Work?

Does Your Company Have a Long-Term Plan for Remote Work?

July 24, 2020

Mark Zuckerberg recently shared his plans for the future of remote work at Facebook. By 2030, he promised, at least half of Facebook’s 50,000 employees would be working from home. “We are going to be the most forward-leaning company on remote work at our scale,” he declared in a follow-up interview. A few days before...

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Lean management or agile? The answer might be both.

Lean management or agile? The answer might be both.

July 17, 2020

Has there ever been a time when customers were more demanding of the companies serving them? Industry 4.0 technologies—many barely imaginable only a decade ago—have already enabled genuine breakthroughs in cost, convenience, and customization, creating extraordinary value for buyers while raising the performance bar for producers ever higher.

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7 Strategies for Promoting Collaboration in a Crisis

7 Strategies for Promoting Collaboration in a Crisis

July 10, 2020

Crises like the Covid-19 pandemic highlight the importance of effective collaboration for long-term commercial success. Particularly in a crisis, organizations need to pull together experts with unique, cross-functional perspectives to solve rapidly changing, complex problems that have long-term implications. 

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A Plan for Managing (Constant) Interruptions at Work

A Plan for Managing (Constant) Interruptions at Work

July 03, 2020

Interruptions have always been a reality of work, as meetings, text or chat messages, emails, and conversations with coworkers endlessly fragment our time and thus our attention. As the Covid-19 global pandemic forced many of us to work from home, the concurrent management of work/non-work responsibilities have added to this already fragmented time.

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Activate agility: the five avenues to success

Activate agility: the five avenues to success

June 26, 2020

In 1935, the life expectancy of an S&P 500 company was 90 years. By 2010, it was 14 years and studies show that it’s getting even shorter. No wonder more and more companies, who are tired of change fatigue and endless restructuring, are looking at how they can become a more agile organization and retain their competitive advantage.

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To emerge stronger from the COVID-19 crisis, companies should start reskilling their workforces now

To emerge stronger from the COVID-19 crisis, companies should start reskilling their workforces now

June 12, 2020

Imagine a crisis that forces your company’s employees to change the way they work almost overnight. Despite initial fears that the pressure would be too great, you discover that this new way of working could be a blueprint for the long term.

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5 Ways to Demonstrate Your Value — Remotely

5 Ways to Demonstrate Your Value — Remotely

June 05, 2020

With unemployment levels at the highest since the Great Depression, many individuals don’t have the privilege of working, and those who do feel nervous about how long they’ll have that opportunity.

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Good Leadership Is About Communicating “Why”

Good Leadership Is About Communicating “Why”

May 29, 2020

In an ongoing crisis, clear communication is more important and more difficult than when things seem normal. Employees and customers are hungry for information, so we’re tempted to pull together presentations and communicate with urgency instead of with careful planning. But ...

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Want to Be More Productive? Try Doing Less.

Want to Be More Productive? Try Doing Less.

May 22, 2020

We’ve been taught that if we want more — money, achievement, vitality, joy, peace of mind — we need to do more, to add more to our ever-growing to-do list. But what if we’ve been taught wrong? What if the answer to getting more of what we want isn’t addition at all, but subtraction?

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The Downside of Flex Time

The Downside of Flex Time

May 15, 2020

Remote work, especially in a world affected by Covid-19, naturally leads to “flex time.” Employees with small children might be getting the majority of their work done at night after the kids are in bed. Others are working early and hoping to quit early. Still, others are starting late and working late.

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To emerge stronger from the COVID-19 crisis, companies should start reskilling their workforces now

To emerge stronger from the COVID-19 crisis, companies should start reskilling their workforces now

May 08, 2020

Imagine a crisis that forces your company’s employees to change the way they work almost overnight. Despite initial fears that the pressure would be too great, you discover that this new way of working could be a blueprint for the long term. 

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How to Combat Zoom Fatigue

How to Combat Zoom Fatigue

May 01, 2020

If you’re finding that you’re more exhausted at the end of your workday than you used to be, you’re not alone. Over the past few weeks, mentions of “Zoom fatigue” have popped up more and more on social media, and Google searches for the same phrase have steadily increased since early March.

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How to Talk to Your Team When the Future Is Uncertain

How to Talk to Your Team When the Future Is Uncertain

April 24, 2020

As the coronavirus pandemic escalates and disruptions to business-as-usual continue, managers are grappling with the unknown. You don’t know when your employees will be able to return to the office or how different things will be when they do. Regardless... 

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Productivity Skills to Help You Gain Time Back

Productivity Skills to Help You Gain Time Back

April 17, 2020

We’re all busy — so busy. We have bills to pay, a mortgage to service, kids to take care of, and of course, work deadlines to meet. All of these commitments leave us with little meaningful time for ourselves, and for cultivating meaningful relationships with others. But the good news is...

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4 weird things that happen when you videoconference

4 weird things that happen when you videoconference

April 10, 2020

As the COVID-19 pandemic forces many colleges, universities and businesses around the world to move their activity online, connecting online via video is now having its moment.

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Best Practices for Instant Messaging at Work

Best Practices for Instant Messaging at Work

April 04, 2020

“I’ll Slack you.” In workplaces around the world, the name of the popular online messaging system has become a verb, just like Google. Slack has been enthusiastically integrated into the day-to-day functions of legacy corporations and burgeoning startups: The company claims that, in 2019, it hosted 10+ million daily users.

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Virtual Meetings Don’t Have to Be a Bore

Virtual Meetings Don’t Have to Be a Bore

March 27, 2020

Those of us who present, facilitate, and teach for a living understand the importance of developing a personal connection with an audience. It’s critical to be and feel natural; to make people laugh, feel at ease, and fully engage — and perhaps even lose themselves — in the content you’re delivering. 

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A Guide to Managing Your (Newly) Remote Workers

A Guide to Managing Your (Newly) Remote Workers

March 20, 2020

In response to the uncertainties presented by Covid-19, many companies and universities have asked their employees to work remotely. While Millions of people report that they work remotely around the world, the new policies leave many employees — and their managers — working out of the office and separated from each other for the first time.

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How distributed teams can optimize collaboration and connection

How distributed teams can optimize collaboration and connection

March 13, 2020

Shaping the future of work is as much about studying the way real people connect and collaborate today as it is about imagining the new tools we’ll be using tomorrow, especially for those who are members of distributed teams.

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What’s Your Company’s Emergency Remote-Work Plan?

What’s Your Company’s Emergency Remote-Work Plan?

March 06, 2020

At the end of February, early March 2020, the coronavirus (or Covid-19) took a more serious turn in Korea, Italy, Spain, UK and the U.S. with warnings that it could very well impact how, when, and where we work.

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How To Develop Soft Skills

How To Develop Soft Skills

February 28, 2020

As automation and artificial intelligence dramatically change the nature of work, employees must fine-tune the social and emotional abilities machines cannot master. To encourage this behaviour, employers must adjust the ways they assess, educate, train and reward their workforce on soft skills such as collaboration, communication and critical thinking.

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Does Your Team Have an Accountability Problem?

Does Your Team Have an Accountability Problem?

February 14, 2020

“We need to hold people more accountable.” How many times have you said this in the past year? When things aren’t going well — maybe your numbers are down, you haven’t met your goals, or your pipeline is dry — it’s easy to turn to this familiar mantra. But when you say it...

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Create a Productivity Workflow That Works for You

Create a Productivity Workflow That Works for You

February 07, 2020

In the past fifteen years, I’ve tried scores of task managers like Todoist and Wunderlist, a couple dozen project management platforms like Asana and Basecamp, and hundreds of other productivity apps that promise to make better use of my time or enhance collaboration with my colleagues or my team. 

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Being a good communicator is more important than ever. Here's why

Being a good communicator is more important than ever. Here's why

January 31, 2020

Great persuaders are irresistible throughout all of history. But at no time in our historical record have interpersonal communication skills been as important as they are today, which is somewhat counterintuitive because today, anyone, anywhere in the world who is better at expressing their ideas can see a sudden massive increase in wealth that is unprecedented in human history.

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Manage Your Energy, Not Your Time

Manage Your Energy, Not Your Time

January 24, 2020

The core problem with working longer hours is that time is a finite resource. Energy is a different story. Defined in physics as the capacity to work, energy comes from four main wellsprings in human beings: the body, emotions, mind, and spirit. In each, energy can be systematically expanded and ...

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How to nudge your way to better performance

How to nudge your way to better performance

January 17, 2020

People face so many pitfalls on their path to making reasonable decisions—whether they’re a consumer making a purchase or an employee meeting performance goals—how do you make it more likely that they’ll land on the most beneficial decision for them and for your organisation? 

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Changing mindsets and behaviour, one “nudge” at a time

Changing mindsets and behaviour, one “nudge” at a time

January 10, 2020

Our understanding of the unconscious mind has come a long way since Sigmund Freud, grounded in decades of research into what drives ordinary, everyday human behaviour. Today’s behavioural scientists like to say that we are predictably irrational. And what can be predicted can be managed, at least to some degree.

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How to Break Up with Your Bad Habits

How to Break Up with Your Bad Habits

January 03, 2020

Breaking habits is hard. We all know this, whether we’ve failed our latest diet (again), or felt the pull to refresh our Instagram feed instead of making progress on a work project that is past due.

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How to Manage Your Emotions Without Fighting Them

How to Manage Your Emotions Without Fighting Them

December 27, 2019

We often hear tips and tricks for helping us to “control” our emotions, but that’s the wrong idea: strong emotions aren’t bad, and they don’t need to be pushed down or controlled; they are, in fact, data. 

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Holidays Can Be Stressful. They Don’t Have to Stress Out Your Team.

Holidays Can Be Stressful. They Don’t Have to Stress Out Your Team.

December 20, 2019

The festive spirit is everywhere during the holiday season. For some, each day feels like waking up to a holiday song — “children laughing, people passing, meeting smile after smile.” But, for others, it can be the loneliest and most stressful time of the year.

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How small shifts in leadership can transform your team dynamic

How small shifts in leadership can transform your team dynamic

December 13, 2019

Once upon a time, saying “the soft stuff is the hard stuff” was a snappy challenge to business convention. Now, it’s a cliché. Everyone knows that it’s not easy to suddenly make your colleagues more creative, adaptable, or collaborative, however well-intentioned you may be.

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Why Groups Struggle to Solve Problems Together

Why Groups Struggle to Solve Problems Together

December 06, 2019

Why are so many meetings so unproductive?

Many professionals, fed up with calendars chock-full of long, disorganised, soul-bruising sessions, resort to uncharitable, even cynical explanations

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Social Media’s Productivity Payoff

Social Media’s Productivity Payoff

November 29, 2019

Social technologies are not just giant time sinks that keep your employees from getting their work done. On the contrary, they may become the most powerful tools yet developed to raise the productivity of high-skill knowledge workers.

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To Resolve a Conflict, First Decide: Is It Hot or Cold?

To Resolve a Conflict, First Decide: Is It Hot or Cold?

November 22, 2019

As a leader, you’re going to face conflict. It comes with the territory. But before you try to deal with a conflict, you first need to stop and ask yourself the following question:

Is it hot or cold?

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